How do I change my network password?
There are different ways to change your network password. If you experience difficulties or if you get locked out of your account, you can call the HelpDesk at 575-7800. Keep in mind your password must be at least eight characters and include three of the following requirements: upper case, lower case, number and symbol (ex: !, @, #, $, etc.)

• Option 1: Once logged in to the network, click Ctrl+Alt+Delete and choose the option to "Change Password"
• Option 2: Go to the YCCD Password Reset site and fill in the appropriate fields.

How do students connect to wireless?
Almost anywhere on East and West campus, students can access the YCCD Student Wireless network. Detailed instructions are on our district site.
Username: student
Password: 4wifi

How do I submit a work order?
We ask that all technical requests be submitted in the form of a HelpDesk work order. Once you are on the HelpDesk site, simply click on the link for "Work Order System (Track-It!)." Once on that page, you can click on "Add a Work Order" at the left column. Fill in all fields, being as specific as possible.

How long does a work order take to be completed?
A typical HelpDesk work order will take 2-3 days to complete. If your request requires parts to be ordered, extra technical assistance, etc. the request could take longer. Instructional emergencies always take precedence.

Who do I call for technical emergencies?
If there is a technical emergency, please call the Technology Services emergency line at 209-575-7900. If no one is available at that time, please follow the instructions promped by the voice message.