Who we help: Students currently enrolled in online, hybrid or enhanced courses on Blackboard/WebCT, a web-based course management system.
For assistance logging in to PiratesNet for course registration, contact the Student Help Desk at (209) 575-7900. The registration Help Line is (209) 575-6853.
What kind of help we offer: The MJC online help desk makes every every attempt to solve problems students may have accessing Blackboard/WebCT at the time the student calls; if we can't, we will make every effort to resolve it within one working day. See the hours of operation below.
How to contact us: Email onlinehelpdesk@mjc.edu (recommended) or call (209) 575-6412
Fall 2009 Blackboard Help Desk Hours
Regular Hours: Monday - Friday 8:00 a.m. to 5:00 p.m. (closed 12:00 pm to 1:00 p.m.)
Extended Hours will be available from August 29 through September 10. See the schedule below for days and hours. The Online Help Desk will be closed on the following days:
September 7 due to the Labor Day Holiday
November 11 for the Veteran's Day Holiday
November 26th and 27th for Thanksgiving
Saturday August 29 & Sunday August 30, - 10 am to 1 pm
Monday August 31 through Friday September 4, and Tuesday September 8-Thursday September 10 - 5:30 to 7 pm
Saturday September 5 & Sunday September 6 - 10 am to 1 pm.
