Question: I have an active BOG fee waiver for the current semester and I still owe more than $10.00 will my classes be dropped?
Answer: No, if you are a California resident and have an active BOG fee waiver for the current semester your classes will not be dropped.
Question: If I haven't turned my BOG fee waiver application in yet but I know I'm qualified for a BOG fee waiver and I'm a California resident, will my classes be dropped?
Answer: Yes, your classes will be dropped unless you have an active BOG fee waiver on file for the semester you are registering for and a California resident.
Question: How do I apply for a BOG fee waiver?
Answer: You can retrieve the BOG fee waiver online from the MJC Student Financial Services page.
Question: How long do I have to make payment before my classes are dropped?
Answer: You have 10 calendar days to make payment in full. Day 1 is the initial day of registration. If you do not have a zero balance on your account by the end of the 10th day those classes added over 10 days ago will be dropped. Partial payments will not save your classes. Ex. If you registered on November 4th for classes you have until the end of the day (11 pm if using the web) on November 13th to make payment. If payment is not made then you will be dropped from those classes the morning of November 14th.
Question: Is there any way to save my classes from being dropped if I don't make payment in full?
Answer: No, payment must be made in full to save your classes. The exceptions are: If you are a California resident and have an active BOG fee waiver for the current semester or a sponsor has paid or been invoiced for your class fees. It is the student’s responsibility to make sure the sponsor has provided the proper authorization to MJC’s Business Services Office or Columbia's Business Services Office.
Question: My classes were dropped for non-payment how can I register again?
Answer: As long as you don't owe any fees and you are past your registration date you will be able to register.
Question: My classes were dropped for non-payment and I owe $20 for a parking permit which is preventing me from re-registering for classes. Who can assist me with this?
Answer: If you add optional fees when registering these will not clear out when your classes are dropped. You may pay for the parking permit online and then register for your classes. During regular business hours you may contact the Business Services Office at your college to have these fees cleared prior to re-registering. MJC Business Services 575-6828 or Columbia Business Services at 588-5114.
Question: How do I avoid having my classes dropped?
Answer: You must have a zero balance at the end of the 10th day to save those classes from being dropped. To verify your daily balance, login to PiratesNet, and check your PiratesNet Account Summary. The system works by looking at all classes added for the day so make sure you pay for all classes added within the same day. This means by the 10th day you need to have a zero dollar balance.
Question: What should I do if a Sponsor is paying my fees?
Answer: It is the student’s responsibility to make sure the sponsor has provided the proper authorization to MJC’s Business Services Office or Columbia's Business Services Office.
Question: How do I apply for a refund?
Answer: Students have the option of leaving the credit on their account for up to two (2) years. This credit can be used for future registration or apply for a refund here.
Question: What if I have a credit on my account?
Answer: Students have the option of leaving the credit on their account for up to two (2) years. This credit can be used for future registration or apply for a refund here.
Question: Will my classes be dropped if I do not pay for my health, benefit, student representative fee...etc, before 10 days?
Answer: Yes, your classes will be dropped if payment is not made in full. The exceptions are: If you have an active BOG fee waiver and are a California resident for the current semester or a sponsor has paid or been invoiced for your class fees.
Question: Is there a payment plan available?
Answer: No, payment plans are not available at this time.
Question: How can I drop a class I registered for if I owe fees and my account has been frozen?
Answer: You have two options if your account is frozen due to nonpayment: Make payment on PiratesNet and then drop your class(es) or if you are trying to drop a class(es) within the refund period, you may come in person to the Admissions Office and they can assist you with the drop.
Question: I added my classes and there is less than 10 days prior to the semester beginning. Will you still drop my classes if I don’t pay?
Answer: No, the college will not drop students from class(es) that have already begun. Students are responsible for either paying their fees or dropping these class(es).
Question: Why do I sometimes see fees on my account after I have already paid for my classes?
Answer: Our system sometimes has a delayed calculation for the student center fee so you can sometimes see this fee appear after regular class fees have been paid. You will not be dropped from your classes because of this fee.
Question: Will the classes I have added with an add card be dropped for nonpayment?
Answer: No, Classes added with add cards will not be dropped by the college; it is the student’s responsibility to either pay for the class or drop within the refund date.
Question: What if I mail in my payment and the college is closed for winter break?
Answer: Any checks received by the college after December 22, 2011 will not be applied to any accounts until we re-open on January 3, 2012. Drop for non-payment will still be in effect. To avoid being dropped from classes, you may pay online through PiratesNet or make sure the college has received your payment prior to its closing for the winter break.
Question: Will my short term/late start class be dropped for non-payment after the semester begins?
Answer: Yes, the same rules apply as with my full-term classes. You must have a zero balance at the end of the day withing 10 days of registering for your class(es) to avoid being dropped.
Question: Do I have 10 calendar days or working days to make payment?
Answer: You have 10 calendar days. Example: If you register on the 1st you have until the end of the 10th calendar day to have a zero balance over night or you will be dropped on the 11th.
Question: If I paid for my classes and went in and added a parking permit the same day without paying will my classes be dropped?
Answer: Yes, your classes can be dropped for a parking permit that is added and not paid for. The system needs to see a zero balance overnight in order to recognize your payment.
Question: I paid for my classes within the 10 days but added an additional class the same day I made payment. Will my payment save the classes I paid for?
Answer: No, your classes will be dropped if you do not have a zero balance overnight within the 10 days.
